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Get early access to new LUT packs and PowerGrades, plus free color grading tutorials, straight to your inbox.

SUPPORT CENTER

Need help with installation, node setup, or a technical issue? Browse the guides below or reach out directly at hello@moongradestudio.com and we'll help you get sorted.

COMMON ISSUES

My LUTs aren't showing up in Davinci Resolve.

This usually means the files weren't imported correctly. Go to Project Settings → Color Management → Open LUT Folder, drop your .cube files in, then click "Update Lists" back in Resolve.

The MoonMatrix DCTL or Powergrade tools won't load.

These features require DaVinci Resolve Studio (the paid version) and won't run on the free edition. If you've confirmed you're on Studio and the DCTL still isn't showing up, restart Resolve after installing, it usually needs a fresh launch to detect new DCTLs.

My download link stopped working.

Reach out to hello@moongradestudio.com with your order number and we'll get you a fresh link.

PRODUCT COMPATIBILITY

LUT Packs

Delivered as .cube files, compatible with DaVinci Resolve, Premiere, Final Cut Pro, Photoshop, and After Effects.

Powergrades

Built specifically for Davinci Resolve Studio. They won't function in other editors or in Resolve's free version.

Camera & footage compatibility

Our LUT packs are tuned for specific camera profiles (like Sony S-Log3, ARRI LogC4, and RED Log3G10), and footage from other cameras may need adjustment to match. Moonbow Powergrade includes these three profiles out of the box, but you can also swap the first CST node to your own camera's colorspace and use the rest of the grade as-is.

Why does the LUT look weaker on my footage than expected?

LUTs are a strong starting point, but no single LUT is built to work perfectly on every clip. Exposure, white balance, and lighting vary from shot to shot, so we recommend correcting those first, then applying the LUT as your final step for the most accurate result.

RECEIVING YOUR PRODUCTS

How do I get my files after buying?

You'll receive your order instantly. A download button will appear on the thank-you page after you complete your purchase. Additionally, you'll get an email with your downloads, which you can access at any time.

Can I re-download if I lose my files?

Yes, your purchase stays tied to your account, so you can access your downloads again anytime.

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