Terms of service
TERMS OF SERVICE – MOONGRADE
1. Overview
This website is operated by Moongradestudio. Throughout the site, the terms "we," "us," and "our" refer to Moongradestudio. By accessing our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including any additional terms and policies referenced herein, such as our Refund & License Policy and Privacy Policy.
These Terms apply to all users of the site, including browsers, customers, and content contributors. If you do not accept all the terms in this agreement, you may not access the site or use any services.
We reserve the right to modify these Terms at any time by posting updates to our website. Continued use of the site constitutes your acceptance of such changes.
Our website is powered by Shopify.
2. Online Store Terms
By using our site, you confirm that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal purpose or in violation of any applicable laws.
Any breach of these Terms may result in termination of your access to the site.
3. General Conditions
We reserve the right to refuse service to anyone for any reason.
Your content (excluding payment information) may be transferred unencrypted and adapted to technical requirements. Payment information is always encrypted.
You agree not to reproduce, duplicate, sell, resell, or exploit any part of the Service or its products without our express written permission, in accordance with our Refund & License Policy.
4. Accuracy of Information
We are not responsible if information on this site is inaccurate or outdated. You use this site at your own risk. We may update site content, including product descriptions, at any time without obligation to notify users.
5. Modifications to Service and Prices
Prices, discounts, and promotions may change without notice. We may modify or discontinue any product at any time without liability.
6. Products
Products are digital goods, and appearance (such as color grading results) may vary depending on your source footage, camera, and monitor calibration. We do not guarantee that any product will meet your specific expectations.
7. Digital Delivery
All products sold through Moongradestudio are digital goods delivered electronically. There is no physical shipping. Upon successful payment, you will receive access to your purchased files via a download link on the order confirmation page and by email. It is your responsibility to ensure the email address provided at checkout is correct. We are not responsible for delivery issues caused by an incorrect email address, spam filters, or third-party email providers. If you do not receive your download link, contact us at hello@moongradestudio.com.
8. Billing & Account Information
We reserve the right to refuse any order. You agree to provide accurate and current billing information. Please review our Refund & License Policy for details on refunds and product usage rights.
9. Optional Tools
You may be given access to third-party tools as part of the Services. We provide these "as is" without warranties. Use is at your own risk and subject to the relevant third party's terms.
10. Third-Party Links
Links to third-party websites are not under our control. We are not responsible for their content, accuracy, or any transactions you complete on them.
11. User Feedback
Any comments, suggestions, or feedback submitted to us may be used by us without obligation to you. You must not violate any third-party rights or post unlawful content when submitting feedback.
12. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.
13. Errors & Omissions
We may correct errors, inaccuracies, or omissions in product descriptions, pricing, or other content at any time without prior notice.
14. Prohibited Uses
You are prohibited from using the site:
- For unlawful purposes
- To violate any applicable laws or regulations
- To infringe our intellectual property rights or those of others
- To harass, abuse, or discriminate against any person
- To distribute viruses or other malicious code
- To collect personal data of others without consent
- To use robots, scrapers, or automated tools to access the Services without authorization
Violating these Terms may result in suspension or termination of your access.
15. Agents
This section applies if you use, allow, enable, or cause the deployment of an "Agent," meaning any software that takes autonomous or semi-autonomous action on behalf of a person or entity without direct supervision, to access, use, or interact with our Services.
No Agent may access the Services unless it identifies itself as an Agent in its request's user agent string, does not conceal that it is an Agent, responds truthfully to any prompt seeking to determine if it is a computer, and does not attempt to circumvent any measure we use to control Agent access.
16. Relationship With Shopify
Moongradestudio is powered by Shopify, which enables us to provide our Services to you. Any sales and purchases you make on our site are made directly with Moongradestudio. Shopify is not responsible for any aspect of any sale between you and Moongradestudio, including any loss or damage resulting from purchased products. You release Shopify and its affiliates from all claims arising from your purchases and transactions with Moongradestudio.
17. Warranty Disclaimer & Limitation of Liability
Our products and services are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, Moongradestudio shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our site or products.
18. Indemnification
You agree to indemnify and hold harmless Moongradestudio from any claim, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party right.
19. Severability
If any part of these Terms is found unlawful or unenforceable, the remainder will remain in full effect.
20. Termination
These Terms remain effective unless terminated by either party. We may terminate your access at any time, without notice, if you violate these Terms.
21. Entire Agreement
These Terms, together with our Refund & License Policy and Privacy Policy, constitute the entire agreement between you and Moongradestudio and supersede any prior agreements.
22. Changes to Terms of Service
We may revise these Terms at any time. Updated versions will be posted on this page, and continued use of the site after changes constitutes acceptance.
Contact Information
For any questions about these Terms, please contact us at: hello@moongradestudio.com
